At Serene Jewellers, we take great pride in the quality and craftsmanship of our handcrafted, responsibly sourced pieces, and we offer a one-year warranty from the date of purchase. We are committed to ensuring your satisfaction with our jewellery, and in the unlikely event of any material or workmanship issues, our warranty has you covered. Reach out to us at info@serenejewellers.com, and together, we will work towards finding a resolution that meets your needs. Please be aware that the warranty does not extend to cover lost items, normal wear and tear like minor scratches or bent rings resulting from regular use, improper product use or storage, or any alterations made by a third party not affiliated with Serene Jewellers. Kindly note that any items purchased through third-party vendors are not covered by Serene Jewellers's warranty; for assistance, please contact the company from which you made the purchase.