Processing & Shipping

We're committed to ensuring your jewellery reaches you in excellent condition and a timely manner. Each unique piece takes up to 4 business days to handcraft with care before it's shipped out. Shipping times and price, to your location, is selected at checkout. Rest assured, we'll keep you informed every step of the way with a confirmation email once your order is on its journey. 

Please note, any customs duties or taxes imposed by the destination country are the responsibility of the recipient. For further assistance, our dedicated customer support team is available at info@serenejewellers.com. Your satisfaction is our priority as we strive to provide you with a seamless and delightful shopping experience. Please allow up to 2 business days for a reply.

*Enjoy FREE shipping in Canada on orders over C$200*

*Enjoy FREE shipping in United States on orders over C$300*